Claus Bullenkamp’s job title at MTU Maintenance Hannover might be Senior Manager Engine Programs and not Senior Clairvoyant, but in fact the two roles have more in common than you might think. True, Bullenkamp doesn’t have a crystal ball in his toolkit. Instead, he has software that uses data sets, artificial intelligence and heuristics to calculate scenarios and the probabilities behind them.
After all, when it comes to the complex issue of calculating proposals in the MRO business, almost everything depends on the scenarios underpinning them and on the probability of these scenarios actually playing out during an engine’s service life. “The spare parts market fluctuates enormously—and so do the availability and prices of components and materials that are essential for maintenance,” Bullenkamp says. Might it make more sense to send an engine for a general overhaul after eight years instead of ten? That’s a move that could well pay off if, say, “certain material costs, which again make up a considerable share of maintenance costs, are likely to shoot up in the following two years.”
These calculations also work the other way around. If, for example, it were foreseeable that a large number of engines of a certain type would soon be coming onto the market as a result of a major airline changing its fleet, “then in that case, running your current engines to the end of their remaining service life without leaving much of a margin would be an acceptable risk—and would probably end up being more cost-effective.” And in the unlikely event that everything turns out differently? “Then we’d be able to provide the customer with a replacement engine without fuss, thanks to MTU Maintenance Lease Services, our joint venture with Japan’s Sumitomo Corporation.”